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Frequently Asked Questions

Q. How is Kustom Promos different from other companies?

A. Kustom Promos offers professionals with more than two decades of experience – we are experts who will help you create products that stands out.

Most promotional companies can only offer off-the-shelf colours and limited imprinting.  We offer custom PMS matching, unlimited imprinting possibilities and unique products.

Q. What is Kustom Promos’ guarantee?

A. Your satisfaction is our number one priority. From the time you place an order, to the production and delivery of your product, Kustom Promos is focused on exceeding your expectations. There are many moving parts involved in even the most straightforward order. We excel in juggling these and ensuring every material that makes up your product is top quality.

Q. What makes the eco-friendly products eco-friendly?

A. Kustom Promos knows “one less bottle in the ocean” isn’t just a catchy slogan – it’s a way of doing business. We offer a variety of recycled, compostable and rPET pens AND the latest in eco-friendly notebook cover materials and paper.  In fact, our Italian Pen Manufacturer is an industry leader in renewable energy production and the development of environmentally friendly plastic. Learn more.

Q. How is Kustom Promos socially compliant?

A. Kustom Promos understands the importance of a “social license” and that’s why we only deal with factories that meet all standards of safety and compliance. We regularly send products to laboratories for safety and compliance testing. Learn more about Our Eco Focus.